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In-Store Services & Experiences

In-Store Services & Experiences

Make the most of your visit to Brown Thomas with our wonderful variety of services and experiences, created to ensure your trip is both smooth and unforgettable.

A person with long blonde hair, wearing a dark oversized coat, poses in front of a tapestry with floral and landscape patterns. Holly & Jolly Go To Town For Holly and Jolly, Christmas is all about the finishing touches. Discover expert in-store services, festive pop-ups and special events that make the season shine. This dynamic duo are the dream team of Christmas shopping - with taste to die for and a nose for sniffing out the perfect gift! Keep up with all the latest festive news on our social channels. This is Christmas at Brown Thomas.

Shopping Services

A stylish dressing room with modern furniture, a large mirror, clothes on racks, shoes, and bags displayed neatly. Womenswear Personal Shopping The Brown Thomas Personal Shopping Service is your walk-in wardrobe with a difference. Experience a luxurious, relaxing space that is exclusively yours, while our team of personal shoppers brings the store to you. Book a complimentary Personal Shopping appointment below.

Available in all Brown Thomas Stores.

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A woman models intricate lace lingerie with a sheer robe and white satin belt. Lingerie Fittings Searching for the perfect bra? Our lingerie experts will guide you through the different sizes, styles and shapes to help find the best fit for you.
Ask a team member in store for further details.

Available in Brown Thomas Dublin, Cork, Limerick & Galway.

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Men's suits and shirts displayed in a formal clothing store with a section for private shopping. Menswear Personal Shopping The Menswear Personal Shopping Service at Brown Thomas is designed to make life easy; offering an effortless, discreet and luxurious way to shop for just a single item, special occasion or a whole wardrobe. Our Personal Shopping Team will listen carefully and advise accordingly, pre-selecting a rail of items in advance for you to try on or if you are under time-pressure, will select and deliver directly to your home, office or hotel.

Available in Brown Thomas Dublin and Cork.

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A close-up of a tailored suit jacket with a measuring tape draped over it, next to a striped tie. Menswear Made to Measure Reimagined for the modern wardrobe. As we adapt to an ever changing lifestyle, we have extended the Brown Thomas Made to Measure service beyond the classic suit and tie, and introduced the opportunity to create a custom-made wardrobe of knitwear, outerwear, casual trousers, leather pieces and more. To book a Made to Measure appointment, call 01 617 1159 or email menstailoring@brownthomas.ie.

Available in Brown Thomas Dublin.
A coiled measuring tape with 'ETON' written on it, reflecting on a shiny surface. In Store Alterations If you need adjustments to your new tailoring or denim purchase we offer a convenient in store alteration service and complimentary delivery to your door*.
Our deliveries are eco-friendly, we use an electric car to deliver your purchase in the Dublin area.
*A fee is applied for alterations and varies depending on the item(s). Delivery is complimentary and available within the Dublin area only. Ask a team member in store for further details.

Available in Brown Thomas Dublin.
Person in a suit walking with a black rolling suitcase in an airport hallway. Tax Free Shopping As a non-EU resident, when you spend over €75 in-store you are entitled to claim a refund on VAT or sales tax which is included in the price of the items you have just purchased. This is also available to Irish nationals who are living permanently in non-EU countries.

Available in all Brown Thomas Stores.

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A luxury boutique display with designer handbags and wallets on shelves and in a glass case, alongside a plush chair. Gifting Concierge Not sure what to choose for that special someone or is your list just too long this year? Allow us to look after all your gifting needs by booking an appointment with a specialist Gifting Concierge.

Available in all Brown Thomas Stores.

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A glass of amber liquid on a black marble surface with a light pattern, featuring a white monogram design on the glass. Whiskey Tastings Indulge in a unique tasting experience in the luxurious bespoke Midleton Craft Collection boutique on Level 3, home to an incomparable collection of Irish whiskeys. Ask a team member in-store for details.

Available in Brown Thomas Dublin.

Beauty Services

A woman applies lipstick while looking into a compact mirror in a store. Beauty Experts With the best beauty brands waiting for you and world class makeup artists welcoming you, experience the joy of beauty at your preferred boutique today. Let the experts guide you through the latest collections in-store or via a virtual appointment.

Available in all Brown Thomas stores.

Book an Appointment
A woman in a black jacket is in the foreground, and a man with a mustache is in the background, both smiling. Beauty Style Team Let us introduce you to the Beauty Style team, our in store makeup artists who offer bespoke beauty services, just for you. With a wealth of professional experience, Aidan, Elena and Thomas are on hand to advise on the newest makeup and skincare brands, tips and tricks for makeup application and to have your makeup bag updated to suit your own needs.

Available in Brown Thomas Dublin & Dundrum.

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See The Menu
A close-up of a person with flawless skin and manicured nails touching their face gently. Nails From model-worthy manicures to perfect pedicures, Nossa Beauty are here to make you look and feel good. Now also offering essential brow services book into Planet Beauty today for a luxury experience with beautiful results equipped to conquer the day.

Available in Planet Beauty Clarendon Street, Dublin.

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A woman in a pink dress sits on a sofa, smiling and playing with her hair, with soft lighting and candles in the background. Teeth Whitening Clinic The White House provide the highest quality services using state of the art technology to create perfect white teeth. With qualified dental professionals and equipment that is thoroughly tested, you'll receive a professional and effective service with long lasting results. Specialist laser teeth whitening clinics, on Level 2 of Brown Thomas Dublin.

Available in Brown Thomas Dublin.

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Woman with long hair lies on tiled floor, surrounded by pink petals, smiling. Bridal Beauty Consultations The Beauty Style Team is at your service on what is surely one of your biggest days. Book a one-to-one consultation with our resident skin and makeup experts to plan and customise your desired bridal makeup look, starting with a personalised skincare routine. Our experts are also on hand to guide you through choosing your preferred wedding day scent.

Available in Planet Beauty Dundrum & Clarendon Street, Dublin.

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A person is getting a manicure, with hands resting on a towel while another person files their nails. Nossa Beauty Awaken your senses and revitalise your mind with a beauty experience like no other.

Available in Clarendon Street and Dundrum.

View Clarendon Street Menu
Book an Appointment
A woman poses in a white outfit with feathered sleeves against a dark background, looking to the side. Luxury Piercing By Maria Tash The fine jewellery and luxury piercing studio adored by celebrities around the world, MARIA TASH is exclusively available on Level 2 of our Dublin store.

Available in Brown Thomas Dublin.

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Personalisation & Gifting

A person holds a Moët & Chandon box that reads 'You are my favorite person' in front of a large bouquet of colorful flowers. Moët & Chandon Impérial Bottle Personalisation Treat a loved one to a bespoke gift. Complimentary personalisation is available with every purchase of Moët & Chandon Impérial in-store.
Speak to a team member on level 3 for more information.

Available in Brown Thomas Dublin.

Brown leather bag with a Louis Vuitton tag Louis Vuitton Hotstamping Add a personal touch by hot stamping your initials. With space for up to three initials and a choice of 18 inspiring colors, this complimentary service is a stamp of distinction and elegance. You may choose hot stamping as an option when purchasing applicable products in the Louis Vuitton Boutique at Brown Thomas Dublin.

Available in Brown Thomas Dublin.

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Luxurious whiskey display with bottles on wooden shelves, dim lighting, and a digital screen showcasing products. Midleton Craft Collection Bottle Engraving For a truly personal gift, look to Midleton Craft Collection complimentary bottle engraving. Personalise with a name, date or message. Available in store on Level 3.

Available in Brown Thomas Dublin.

Three high-heeled shoes in blue and black hues with decorative anchors are displayed on a table with tools. Jimmy Choo Made-To-Order Create your dream handbag or pair of shoes with the Jimmy Choo Made-To-Order service. Discover an extensive range of silhouettes to customise, choose unique fabrics and colours and make it personal with your initials or an engraved date.
Ask a Jimmy Choo team member in store for further details.

Available in Brown Thomas Dublin.

Browse the collection
Colorful luggage tags with initials 'A.L.H' and symbols, connected by gold chains. Coach Create You create it and we craft it. Add a complimentary custom leather tag to your next Coach accessory purchase in store. Choose from over 100 motifs, letters and numbers in lots of colour options and make your new accessory unique.
Ask a team member in store for further details.

Available in Brown Thomas Dublin.

Browse the collection
Gift boxes with decorative ribbons and printed messages for various occasions. Bespoke Gift Wrap Discover a world unique to you with our in-store personalisation services. Make every gift a cherished memory with custom ribbons. Visit the Concierge Desk in-store for more information.

Available in all Brown Thomas stores.

Corporate Services

A saxophonist plays in a busy indoor event with people socializing in the background. Corporate Partnership Our corporate retail partnerships offer us continued opportunities to serve more customers and to enable these clients and their employees to experience the extraordinary with Brown Thomas. No matter what budget specifications are in play, our team are on hand to create exclusive bespoke events and tailored services with Brown Thomas’ signature joie de vivre all located in one of our iconic stores.

Available in all Brown Thomas Stores.

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Brass-style text on a riveted metal background reads 'No. 1A the apartment.' The Apartment An exclusive event space at 1A Brown Thomas Dundrum. The Apartment is a destination that caters to a myriad of events from beauty masterclasses, style workshops, experiential pop ups, product launches, private events, meetings, team away days and more.
Contact us at theapartment@brownthomas.ie for more information.

Available in Brown Thomas Dundrum.

View The Space

Restaurants & Cafés

Elegant interior of Brown's Brasserie with wooden furniture and ambient lighting. Brown's Brasserie Find beautiful, locally sourced, French-inspired cuisine along with an extensive range of refreshing drinks and sweet treats for you to enjoy.

Available in Brown Thomas Dublin, Dundrum, Cork and Limerick.

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A stylish Edition Café interior with pastel chairs and tables. A centerpiece of pink and red floral arrangements adds color. Edition Café Relax and enjoy your favourite brunch, lunch, afternoon treats or some post shopping bubbles in our newly launched café, Edition, on Level 2. Experience the beautiful new surroundings, along with an incredible selection of healthy and delicious menu options.

Available in Brown Thomas Dublin.

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Positive Change

Black handbag with large gold and silver chain handles, set against a gray background. Full Circle This service gives you the chance to sell your pre-loved bags in exchange for a Brown Thomas Gift Card which you can spend in-store or online at brownthomas.com. Think of it as an exciting new way to refresh your style, clear clutter and close the loop on unnecessary waste.

Available in Brown Thomas Dublin, Dundrum, Cork, Limerick & Galway.

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Green background with the text 'Preloved With Designer Exchange' in white. Preloved With Designer Exchange Discover a curated collection of preloved designer handbags in Brown Thomas Cork and Limerick, located in the Accessories Department, Level 0.

Available in Brown Thomas Cork and Limerick.